{"id":14,"date":"2026-07-29T19:15:54","date_gmt":"2026-07-29T11:15:54","guid":{"rendered":"https:\/\/www.kcvents.com\/?page_id=14"},"modified":"2026-09-11T10:04:23","modified_gmt":"2026-09-11T02:04:23","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.kcvents.com\/tr\/refund_returns\/","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"<style>\n    \/* Scoped container to prevent conflicts with WordPress themes *\/\n    .kc-wp-policy {\n        font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\n        line-height: 1.6;\n        color: #2c3e50;\n        max-width: 100%;\n        margin: 0 auto;\n        padding: 0;\n    }\n\n    .kc-wp-policy * {\n        box-sizing: border-box;\n    }\n\n    .kc-wp-policy .policy-header {\n        border-bottom: 3px solid #0e4b88;\n        padding-bottom: 15px;\n        margin-bottom: 25px;\n    }\n\n    .kc-wp-policy .policy-header h1 {\n        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class=\"kc-wp-policy\">\n\n    <!-- Header Section -->\n    <header class=\"policy-header\">\n<h1 style=\"margin-bottom: 5vh;\">Geri \u00d6deme ve \u0130ade Politikas\u0131<\/h1>\n        <p>Shenzhen Chic Technology Co., Ltd. (KCvents Havaland\u0131rma Sistemi) | Y\u00fcr\u00fcrl\u00fck Tarihi: Temmuz 2026<\/p>\n    <\/header>\n\n    <!-- Retail Banner -->\n    <div class=\"retail-banner\">\n        <div class=\"retail-banner-text\">\n            <h3>?\ufe0f Bireysel \u00dcr\u00fcn veya K\u00fc\u00e7\u00fck Numuneler mi Sat\u0131n Al\u0131yorsunuz?<\/h3>\n            <p>KCvents.com \u00f6ncelikli olarak B2B toptan sat\u0131\u015f, OEM\/ODM ve ticari sipari\u015flere odaklanmaktad\u0131r. 14 g\u00fcnl\u00fck do\u011frudan iade deste\u011fi bulunan perakende sat\u0131n al\u0131mlar (1-2 adet) i\u00e7in l\u00fctfen resmi B2C ma\u011fazam\u0131zdan al\u0131\u015fveri\u015f yap\u0131n <strong>ECvents.com<\/strong>.<\/p>\n        <\/div>\n        <a href=\"https:\/\/www.ecvents.com\/refund_returns-2\/\" target=\"_blank\" class=\"retail-btn\" rel=\"noopener\">Geri \u00d6deme ve \u0130ade Politikas\u0131 \u2013 ECvents Ma\u011fazas\u0131 \u2192<\/a>\n    <\/div>\n\n    <!-- Section 1: Policy Overview Table -->\n    <h2 class=\"section-title\">Politika Genel Bak\u0131\u015f Matrisi<\/h2>\n    <div class=\"table-responsive\">\n        <table class=\"policy-table\">\n            <thead>\n                <tr>\n                    <th style=\"width: 22%;\">Senaryo \/ Kategori<\/th>\n                    <th style=\"width: 18%;\">Ge\u00e7erli S\u00fcre<\/th>\n                    <th style=\"width: 35%;\">Temel Ko\u015fullar ve Gereksinimler<\/th>\n                    <th style=\"width: 25%;\">Navlun Sorumlulu\u011fu<\/th>\n                <\/tr>\n            <\/thead>\n            <tbody>\n                <tr>\n                    <td><strong>Ta\u015f\u0131ma S\u0131ras\u0131nda Hasarl\u0131 \/ Teslimatta Kusurlu \/ Yanl\u0131\u015f \u00dcr\u00fcn<\/strong><\/td>\n                    <td>Teslimattan itibaren 14 g\u00fcn i\u00e7inde<\/td>\n                    <td><strong>Kutu A\u00e7\u0131l\u0131\u015f Foto\u011fraf\u0131\/Videosu Zorunludur<\/strong> var\u0131\u015f durumunun temel kan\u0131t\u0131 olarak gereklidir. \u00dcr\u00fcn monte edilmemi\u015f olmal\u0131d\u0131r.<\/td>\n                    <td><span class=\"badge badge-kcvents\">KCvents \u00d6der (\u00c7ift Y\u00f6nl\u00fc)<\/span><\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Standart \u0130ade (Fikir De\u011fi\u015fikli\u011fi \/ Yanl\u0131\u015f Model Sipari\u015fi)<\/strong><\/td>\n                    <td>Teslimattan itibaren 14 g\u00fcn i\u00e7inde<\/td>\n                    <td>\u00dcr\u00fcn 100% kullan\u0131lmam\u0131\u015f, monte edilmemi\u015f, eksiksiz orijinal ambalaj\u0131 ve k\u0131lavuzlar\u0131 ile \u201cyeni gibi\u201d durumda olmal\u0131d\u0131r.<\/td>\n                    <td><span class=\"badge badge-customer\">M\u00fc\u015fteri \u00d6der (Takip Edilebilir)<\/span><\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Garanti Talepleri (1 Y\u0131l Cihaz \/ 3 Y\u0131l Motor)<\/strong><\/td>\n                    <td>1 Y\u0131l (T\u00fcm Cihaz)<br>3 Y\u0131l (Yaln\u0131zca Motor)<\/td>\n                    <td>Normal \u00e7al\u0131\u015fma ko\u015fullar\u0131 alt\u0131ndaki \u00fcretim hatalar\u0131n\u0131 kapsar. Teknik do\u011frulama gereklidir.<\/td>\n                    <td><span class=\"badge badge-kcvents\">KCvents Kar\u015f\u0131lar (\u00c7ift Y\u00f6nl\u00fc)<\/span><\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>\u00d6zel \/ OEM \/ ODM \/ Toplu Sipari\u015fler<\/strong><\/td>\n                    <td>\u0130ade Edilemez<\/td>\n                    <td>Seri \u00fcretim veya \u00f6zelle\u015ftirme ba\u015flad\u0131ktan sonra geri \u00f6deme yap\u0131lmaz.<\/td>\n                    <td>Uygulanamaz<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>M\u00fc\u015fteri Kaynakl\u0131 Teslimat Hatalar\u0131 (G\u00fcmr\u00fck Reddi \/ Yanl\u0131\u015f Adres)<\/strong><\/td>\n                    <td>Teslimat a\u015famas\u0131nda<\/td>\n                    <td>G\u00fcmr\u00fck vergilerinin reddedilmesi, yanl\u0131\u015f adres verilmesi veya g\u00f6nderinin teslim al\u0131nmamas\u0131.<\/td>\n                    <td><span class=\"badge badge-customer\">Geri \u00d6demeden D\u00fc\u015f\u00fcl\u00fcr<\/span><\/td>\n                <\/tr>\n            <\/tbody>\n        <\/table>\n    <\/div>\n\n    <!-- Section 2: Detailed Return Guidelines -->\n    <h2 class=\"section-title\">\u0130ade Ko\u015fullar\u0131 ve \u0130nceleme Protokolleri<\/h2>\n    \n    <h3>A. Hasarl\u0131, Kusurlu veya Eksik \u00dcr\u00fcnler (Kutu A\u00e7\u0131l\u0131\u015f Protokol\u00fc)<\/h3>\n    <p>Ta\u015f\u0131ma hasarlar\u0131na kar\u015f\u0131 haklar\u0131n\u0131z\u0131 korumak i\u00e7in l\u00fctfen t\u00fcm paketleri teslim al\u0131r almaz derhal kontrol edin.<\/p>\n    <ul class=\"rule-list\">\n        <li><strong>Kutu A\u00e7\u0131l\u0131\u015f Kan\u0131t\u0131 Zorunludur:<\/strong> Fiziksel k\u0131r\u0131lma, nakliye hasar\u0131, eksik aksesuarlar veya yanl\u0131\u015f modellerle ilgili talepler i\u00e7in m\u00fc\u015fterilerin <strong>kargo etiketini, d\u0131\u015f ambalaj durumunu ve hasar\u0131 g\u00f6steren<\/strong> net kutu a\u00e7\u0131l\u0131\u015f foto\u011fraflar\u0131 veya videolar\u0131 sunmas\u0131 gerekir.<\/li>\n        <li>Do\u011fruland\u0131ktan sonra KCvents, t\u00fcm navlun masraflar\u0131 dahil olmak \u00fczere sizin i\u00e7in s\u0131f\u0131r maliyetle derhal bir yedek \u00fcnite veya yedek par\u00e7a temin edecektir.<\/li>\n    <\/ul>\n\n    <h3>B. Standart \u0130ade Ko\u015fullar\u0131 (Kullan\u0131lmam\u0131\u015f Standart \u00dcr\u00fcnler)<\/h3>\n    <ul class=\"rule-list\">\n        <li>\u00dcr\u00fcn tamamen kullan\u0131lmam\u0131\u015f, monte edilmemi\u015f, montaj izi, kablo kesi\u011fi veya \u00e7izik bulunmayan durumda olmal\u0131d\u0131r.<\/li>\n        <li>T\u00fcm orijinal ambalaj\u0131, montaj donan\u0131mlar\u0131n\u0131, k\u0131lavuzlar\u0131 ve aksesuarlar\u0131 i\u00e7ermelidir.<\/li>\n        <li>\u00d6zelle\u015ftirilmi\u015f \u00fcr\u00fcnler, \u00f6zel markal\u0131 (OEM) \u00fcr\u00fcnler, stok sonu \u00fcr\u00fcnler (Nihai Sat\u0131\u015f) ve sarf malzemeleri (\u00f6rn. hava filtreleri, karbon kartu\u015flar\u0131) kusurlu olmad\u0131k\u00e7a kesinlikle iade edilemez.<\/li>\n    <\/ul>\n\n    <!-- Section 3: Freight & Failed Delivery Table -->\n    <h2 class=\"section-title\">Navlun Maliyetleri ve M\u00fc\u015fteriye Ait Giderler<\/h2>\n    <p>\u0130ade nakliye maliyetleri ve g\u00fcmr\u00fckle ilgili \u00fccretler konusunda \u015feffaf bir politika izliyoruz:<\/p>\n\n    <div class=\"table-responsive\">\n        <table class=\"policy-table\">\n            <thead>\n                <tr>\n                    <th>\u0130ade Nedeni<\/th>\n                    <th>Kargo \u00dccreti Kapsam\u0131<\/th>\n                    <th>G\u00fcmr\u00fck Vergileri \/ Ta\u015f\u0131y\u0131c\u0131 \u00dccretleri<\/th>\n                <\/tr>\n            <\/thead>\n            <tbody>\n                <tr>\n                    <td><strong>Do\u011frulanm\u0131\u015f Fabrika Hatas\u0131 \/ Ta\u015f\u0131ma Hasar\u0131<\/strong><\/td>\n                    <td>KCvents, gidi\u015f-d\u00f6n\u00fc\u015f nakliyesinin 100%'\u00fcn\u00fc geri \u00f6der veya \u00f6nceden kar\u015f\u0131lar.<\/td>\n                    <td>KCvents Taraf\u0131ndan Kar\u015f\u0131lan\u0131r<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>M\u00fc\u015fteri Fikir De\u011fi\u015fikli\u011fi \/ Hatal\u0131 Hesaplanan Spesifikasyonlar<\/strong><\/td>\n                    <td>M\u00fc\u015fteri Taraf\u0131ndan \u00d6denir (Takip edilebilir kargo hizmeti kullan\u0131lmal\u0131d\u0131r).<\/td>\n                    <td>\u0130ade Edilemez<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Yerel \u0130thalat Vergileri\/Har\u00e7lar\u0131 Nedeniyle Paketin Reddedilmesi<\/strong><\/td>\n                    <td>Nihai iade tutar\u0131ndan d\u00fc\u015f\u00fcl\u00fcr (Gidi\u015f + D\u00f6n\u00fc\u015f navlunu).<\/td>\n                    <td>T\u00fcm ta\u015f\u0131y\u0131c\u0131 elle\u00e7leme ve g\u00fcmr\u00fck cezalar\u0131ndan m\u00fc\u015fteri sorumludur.<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Ba\u015far\u0131s\u0131z Teslimat (Hatal\u0131 Adres \/ Al\u0131nmayan Paket)<\/strong><\/td>\n                    <td>Nihai iade tutar\u0131ndan d\u00fc\u015f\u00fcl\u00fcr (Fiili ta\u015f\u0131y\u0131c\u0131 iade \u00fccretleri).<\/td>\n                    <td>T\u00fcm ta\u015f\u0131y\u0131c\u0131 depolama veya iade masraflar\u0131ndan m\u00fc\u015fteri sorumludur.<\/td>\n                <\/tr>\n            <\/tbody>\n        <\/table>\n    <\/div>\n\n    <div class=\"note-box\">\n        <strong>\u26a0\ufe0f Teslim Al\u0131nmayan \/ Reddedilen Teslimatlara \u0130li\u015fkin \u00d6nemli Not:<\/strong> Uluslararas\u0131 g\u00fcmr\u00fck vergileri ve har\u00e7lar\u0131, var\u0131\u015f \u00fclkenizin h\u00fck\u00fcmeti taraf\u0131ndan belirlenir. Al\u0131c\u0131 teslimat\u0131 reddederse veya g\u00fcmr\u00fck i\u015flemlerini tamamlamazsa\/vergileri \u00f6demezse, ta\u015f\u0131y\u0131c\u0131 iade navlunu ve imha masraflar\u0131n\u0131 KCvents'e yans\u0131tacakt\u0131r. Bu fiili masraflar, kalan iade bakiyesinden d\u00fc\u015f\u00fclecektir.\n    <\/div>\n\n    <!-- Section 4: Manufacturer Warranty -->\n    <h2 class=\"section-title\">\u00dcretici Garantisi (1 Y\u0131l T\u00fcm \u00dcnite \/ 3 Y\u0131l Motor)<\/h2>\n    <p>T\u00fcm KCvents havaland\u0131rma ekipmanlar\u0131 standart <strong>1 Y\u0131ll\u0131k Tam \u00dcnite Garantimiz<\/strong> ve uzat\u0131lm\u0131\u015f <strong>3 Y\u0131ll\u0131k Fan Motoru Garantimiz<\/strong> ile sat\u0131n alma tarihinden itibaren g\u00fcvence alt\u0131ndad\u0131r.<\/p>\n\n    <div class=\"table-responsive\">\n        <table class=\"policy-table\">\n            <thead>\n                <tr>\n                    <th style=\"width: 25%;\">Garanti Kapsam\u0131<\/th>\n                    <th style=\"width: 20%;\">Garanti S\u00fcresi<\/th>\n                    <th style=\"width: 30%;\">Kapsanan Durumlar<\/th>\n                    <th style=\"width: 25%;\">Kargo \u00dccreti Politikas\u0131<\/th>\n                <\/tr>\n            <\/thead>\n            <tbody>\n                <tr>\n                    <td><strong>Tam \u00dcnite Garantisi<\/strong><\/td>\n                    <td><strong>1 Y\u0131l<\/strong> sat\u0131n alma tarihinden itibaren<\/td>\n                    <td>\u0130malat hatalar\u0131na kar\u015f\u0131 PCB kontrol kartlar\u0131, sens\u00f6rler, yap\u0131sal g\u00f6vde, fan \u00e7arklar\u0131 (impeller) ve aksesuarlar dahil olmak \u00fczere t\u00fcm \u00fcnite.<\/td>\n                    <td><strong>KCvents navlunu \u00c7\u0130FT Y\u00d6NL\u00dc olarak kar\u015f\u0131lar<\/strong> do\u011frulanm\u0131\u015f onar\u0131m\/de\u011fi\u015fim \u00fcniteleri veya ana bile\u015fenler i\u00e7in.<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Uzat\u0131lm\u0131\u015f Motor Garantisi<\/strong><\/td>\n                    <td><strong>3 Y\u0131l<\/strong> sat\u0131n alma tarihinden itibaren<\/td>\n                    <td>Mekanik ar\u0131zalara, bobin yanmalar\u0131na veya \u00fcretim hatalar\u0131na kar\u015f\u0131 AC\/EC Fan Motorlar\u0131 (ana tahrik grubu).<\/td>\n                    <td><strong>KCvents navlunu \u00c7\u0130FT Y\u00d6NL\u00dc olarak kar\u015f\u0131lar<\/strong> garanti kapsam\u0131ndaki kusurlu motor de\u011fi\u015fimleri i\u00e7in.<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>Garanti D\u0131\u015f\u0131 Durumlar<\/strong><\/td>\n                    <td>Uygulanamaz<\/td>\n                    <td>Hatal\u0131 montaj, yanl\u0131\u015f voltaj beslemesi, yetkisiz s\u00f6k\u00fcm, su\/yang\u0131n tehlikeleri veya normal kozmetik a\u015f\u0131nmadan kaynaklanan hasarlar.<\/td>\n                    <td>\u00dccretli onar\u0131m ve kargo masraflar\u0131 uygulan\u0131r.<\/td>\n                <\/tr>\n                <tr>\n                    <td><strong>B2B Yedek Par\u00e7a Temini<\/strong><\/td>\n                    <td>Garanti S\u00fcresi \u0130\u00e7inde<\/td>\n                    <td>KCvents, operasyonel kesinti s\u00fcresini en aza indirmek i\u00e7in yurt d\u0131\u015f\u0131ndaki B2B\/ticari ortaklar\u0131na uzaktan teknik destek ile birlikte do\u011frudan yedek par\u00e7alar\u0131 (motorlar, PCB'ler) g\u00f6nderebilir.<\/td>\n                    <td>Garanti kapsam\u0131ndaki kusurlu par\u00e7alar i\u00e7in ekspres navlun KCvents taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/td>\n                <\/tr>\n            <\/tbody>\n        <\/table>\n    <\/div>\n\n    <!-- Section 5: Refund Processing Timeline -->\n    <h2 class=\"section-title\">Para \u0130adesi \u0130\u015flem S\u00fcreci<\/h2>\n    <ul class=\"rule-list\">\n        <li><strong>\u0130nceleme S\u00fcresi:<\/strong> \u0130ade edilen \u00fcr\u00fcnler depomuza ula\u015ft\u0131ktan sonra 3\u20135 i\u015f g\u00fcn\u00fc i\u00e7inde incelenir.<\/li>\n        <li><strong>Para \u0130adesi Ger\u00e7ekle\u015ftirme:<\/strong> Onayland\u0131ktan sonra para iadeniz 3\u20135 i\u015f g\u00fcn\u00fc i\u00e7inde orijinal \u00f6deme y\u00f6nteminize (T\/T Banka Havalesi, PayPal veya Kredi Kart\u0131) aktar\u0131lacakt\u0131r.<\/li>\n        <li><strong>K\u0131smi \u0130adeler:<\/strong> \u0130ade edilen \u00fcr\u00fcnlerde montaj izi, eksik donan\u0131m veya hasarl\u0131 orijinal kutu tespit edilirse, KCvents yeniden stoklama\/yenileme \u00fccreti kesme hakk\u0131n\u0131 sakl\u0131 tutar.<\/li>\n    <\/ul>\n\n    <!-- Contact & Claim Initiation -->\n    <div class=\"contact-box\">\n        <h3 style=\"margin-top:0; color: #0e4b88;\">Talep veya \u0130ade S\u00fcreci Nas\u0131l Ba\u015flat\u0131l\u0131r?<\/h3>\n        <p>\u0130ade, hasar veya garanti hizmeti talebinde bulunmak i\u00e7in l\u00fctfen sipari\u015f referans numaran\u0131zla birlikte destek ekibimizle ileti\u015fime ge\u00e7in:<\/p>\n        <p>? <strong>Destek E-postas\u0131:<\/strong> <a href=\"mailto:huoyee@kcvents.com\">huoyee@kcvents.com<\/a> \/ <a href=\"mailto:ecvents@kcvents.com\">ecvents@kcvents.com<\/a><\/p>\n        <p>? <strong>Tel \/ WhatsApp:<\/strong> +86 755 2317 1120<\/p>\n        <p>? <strong>\u015eirket:<\/strong> Shenzhen Chic Technology Co., Ltd. (KCvents Genel Merkezi)<\/p>\n        <p>? <strong>Adres:<\/strong> Kat, B Binas\u0131, No. 107 Huasheng Yolu, Shuiwei Toplulu\u011fu, Dalang Caddesi, Longhua B\u00f6lgesi, Shenzhen, Guangdong, \u00c7in 518110<\/p>\n    <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &#038; Returns Policy Shenzhen Chic Technology Co., Ltd. (KCvents Ventilation System) | Effective Date: July 2026 ?\ufe0f Purchasing Personal Units or Small Samples? KCvents.com primary focuses on B2B wholesale, OEM\/ODM, and commercial orders. For retail purchases (1\u20132 units) with direct 14-day return support, please shop at our official B2C store ECvents.com. \u9000\u6b3e\u53ca\u9000\u8d27\u653f\u7b56 &#8211; ECvents [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","iawp_total_views":15,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":3714,"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/pages\/14\/revisions\/3714"}],"wp:attachment":[{"href":"https:\/\/www.kcvents.com\/tr\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"iyi oynad\u0131n","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}