Privacy Policy
CHIC Technology Co., Ltd. ("CHIC", "KCvents", "we", "us") respects the privacy of retail customers, business visitors, prospective customers, distributors, and suppliers. This policy explains how we handle personal information collected through KCvents.com and business communications.
1. Information We May Collect
| Category | Examples | Purpose |
|---|
| Inquiry and business-contact information | Name, business email, telephone number, company name, country, job title, product interest, project requirements, and uploaded files. | Responding to inquiries, preparing quotations, technical support, order processing, and business communication. |
| Order and after-sales information | Order or PI number, shipping details, product model, serial or batch number, service records, photos, and videos submitted with a claim. | Verifying product origin, fulfilling orders, providing warranty service, and handling trade or quality claims. |
| Website and device information | IP address, browser type, device information, cookie data, and pages visited. | Operating, securing, and improving our website and measuring website performance. |
2. How We Use and Share Information
We use personal information only for legitimate business purposes, including responding to an inquiry, managing customer relationships, processing transactions, arranging logistics, providing after-sales support, complying with legal obligations, and improving our services.
We do not sell personal information. We may share information with service providers that help us operate the website, process communications, arrange shipping, provide payment or IT services, or comply with law, provided they process the information only as needed for those services or legal obligations.
3. Cookies and Analytics
Our website may use cookies and analytics technologies to remember preferences, understand site use, prevent abuse, and improve performance. You can manage cookies through your browser settings. Disabling cookies may affect some website functions.
4. International Transfers, Retention, and Security
Your information may be processed in countries where CHIC, its service providers, logistics partners, or customers operate. We retain information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, warranty, and dispute-resolution requirements. We use reasonable administrative, technical, and organizational measures to protect information, but no internet transmission or storage system is completely secure.
5. Your Rights and Contact
Where applicable law provides these rights, you may request access to, correction of, deletion of, restriction of, or objection to our processing of your personal information. You may also unsubscribe from marketing communications at any time. To make a request, contact huoyee@kcvents.com.
6. Updates
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
